Refund Policy

MinuteFXSignals.com Refund Policy

MinuteFXSignals.com provides no refunds whatsoever for any products/services that are sold after the MinuteFXSignals.com’s grace period. We are not required to provide a refund if you change your mind.

By purchasing any of our products/services, you agree that you have read, understood, and accept our Refund Policy. If you purchase a Product, and for some reason you decide that you would like a refund, please refer to our MinuteFXSignals.com’s Refund Policy for details and clarification as contained within this Refund Policy document.

There are two types of products payments;

a)  Once Only Payment Products – These are products that a purchaser only purchases once and pay with one single payment. An example of these product may be a “1-On-1 Training Package”.
b)  Monthly or Yearly Subscription Payment Products – These are products that a purchaser purchases, which are renewed and payments made Monthly (for monthly subscriptions) or Yearly (for yearly subscriptions). An example of these product may be a “Forex Pro-Profit Trader” monthly or yearly subscription packages.

MinuteFXSignals.com’s grace period for “Once Only Payment products”

MinuteFXSignals.com’s grace period for “Once Only Payment Products” is considered as either:

a) A formal request for refund is received by email communication to accountservices2@minutefxsignals.com is received within 24 hours after the purchase; or
b) Before a formal purchaser’s individual account set-up is completed by MinuteFXSignals.com’s personnel. This will generally be completed within 24 hours of a working day.

Upon expiry of 24 hours or the formal purchaser’s individual account set-up is completed (which ever comes first), the purchaser will no longer be able to request for a refund. Refunds beyond this Grace Period are at our sole discretion.

MinuteFXSignals.com’s grace period for “Monthly or Yearly Subscription Payment Products”

MinuteFXSignals.com’s grace period for “Monthly or Yearly Subscription Payment Products” is considered as either:

a)  A formal request for refund is received by email communication to accountservices2@minutefxsignals.com is received within 24 hours after the purchase; or
b)  Before a formal purchaser’s individual account set-up is completed by MinuteFXSignals.com’s personnel. This will generally be completed within 24 hours of a working day.

Upon expiry of 24 hours or the formal purchaser’s individual account set-up is completed (which ever comes first), the purchaser will no longer be able to request for a refund. Refunds beyond this Grace Period are at our sole discretion.

Where Refund Request Is Received By Us

At all times, where a Refund Request is received by us, we shall;

a)  We shall act upon and investigate such request within 48 hours of working days.
b)  A conclusive official response and reply shall be received by you within 48 hours of working days of your refund request.
c)  The response and reply shall outline approval or decline of your Refund Request, along with clear explanations for the decisions made.

For All Approved Refund Requests

At all times, where a Refund Request is Approved, we shall;

a)  Deduct a third-party payment gateway processing fees from the total amount. This fee approximately 3% and varies with our different payment gateway processors.
b)  Deduct a MinuteFXSignals.com processing fee. This fee is 2% or USD $50 (which ever larger).
c)  Upon Approval, we shall act to process the refund within 48 hours of working days. As a general rule, we normally act to process the refund on the same day as the Approval date.
d)  While we and our payment gateway processors act to process the refund quickly, the actual fund may not show into your bank account up to 5-10 days of processing. This would be due to your bank and interbank system which is not within our control.
e)  Other transaction fees that may have been incurred via your payment method or at your bank are non-refundable.

Contact Us

If you have any questions about our Refund Policy, you can contact us:

By visiting this page on our website: https://www.MinuteFXSignals.com/contact-us

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